Privacy Policy

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Last updated: [6th April 2025]

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or sign up for our services.

1. What Information We Collect

We may collect the following personal information:

  • Your name and email address (when you subscribe or purchase tickets)
  • Your preferences and any other information you share with us (e.g., selected shows or events)

We do not collect sensitive personal data unless explicitly provided and agreed to.

2. How We Use Your Information

We use your information to:

  • Process your orders and requests
  • Send you event updates and marketing emails (if you’ve given consent)
  • Provide early bird discounts and offers
  • Improve our website and customer experience

3. Marketing Communications

We will only send you marketing emails if you have given clear and informed consent. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly through our contact us form on our website.

4. Sharing Your Information

We do not sell or rent your data. We may share your information with trusted third parties only when necessary to:

  • Process tickets
  • Send newsletters or emails (e.g. through Mailchimp or similar services)

These providers are bound by strict confidentiality and data protection agreements.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Correct any inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Security

We use industry-standard security measures to protect your data, including encryption and secure servers.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.